In case you have missed other reports or the current television spots, this weekend only T-Mobile will let you purchase a new S6 or S6 Edge with more memory for free. Check out http://www.tmobile.com and the promo should be right there on the home page. It looks a little something like this:
When I first heard about this promotion I was pretty annoyed as I had just bought the 32GB S6 and felt I was kind of getting screwed again. I finally learned my lesson about not buying the hot new phone as soon as it comes out as it seems this has become common practice. If you can wait a month after the phone comes out, there is more often than not a promotion like this that will surely have you regretting the pre-order purchase you made to have the coolest new phone before any one else. Since I carry multiple phones daily I convinced myself that I could get away with the 32GB model and didn’t need to spend the extra $100 for the 64GB. My plan was just to be cautious about what apps I install and limit music to cloud based options. However, if there was a way to get the extra 32GB for free it seemed like a no-brainer. I could download whatever I wanted to local storage and not have to worry about it. I realized I was still within the 14 day “buyers remorse” period and I could return the 32GB and then get the 64GB. I was struggling to convince myself that it would be worth paying the $50 restocking fee to get the extra storage. I could just keep on keeping an eye on what I was installing and not keeping music and such on local storage.
Thankfully the good peeps at tmonews.com made my decision a whole lot easier. According to an internal T-Mobile communication, if customers are within the 14 day return period the $50 restocking fee is to be waived. See Below:
Being the cynic that I am, I am going to be shocked if when I go to the same store I originally bought the phone from the exchange process goes off without a hitch. I am waiting for the store to be open for a little while before I go in with a print out of this memo that I am sure they will claim to know nothing about. It sucks to be like that, but the level of customer service varies greatly from store to store. That is kind of ironic considering I live in the Birmingham AL area where they just opened a new customer service call center. Maybe I will drop a card in their suggestion box that the store employees spend a week in training at the call center. I will post again after I go to the store with an update on how it goes.